Frequently Asked Questions

Can I take pictures of the dresses?

Snap away! We allow pictures so that the bride can narrow down which dresses she loves.



What/whom should I bring to my appointment?

1. An open mind 2. A budget 3. Pictures of dresses you've pinned 4. Until further notice, please bring a mask. 5. Up to 8 people that support you, who are your cheering squad and whose options you really value. Remember, the day you find the most important dress of your life is going to be a memerable day - who do you want to celebrate with? (No children under 12 please). 6. Panties. A strapless bra is optional as most of the dresses have built in cups. Quick change clothes. 7. Cash, check or a card. When you find 'The One' you'll need to put half down.



What should I expect during my appointment at Blueberry?

~ A warm welcome. ~ You'll be offered baby wipes to clean your hands (you'll be allowed to look through and touch the gowns). ***Please make sure your body is free of body makeup, perfume, cigarette smoke and body odor. We take great care of our Sample dresses in the hopes that they find the love of a bride someday.*** ~ A personal, one-on-one, private appointment. We will have the shop all to ourselves to just have fun and enjoy this day. ~ No pressure to say Yes. But when you do say Yes, we celebrate with: ~ Champagne or sparkling apple cider ~A goodie bag full of fun, pampering, and useful gifts. The goodie bag items change throughout the year and are valued at between $55 and $70. ~ Pictures and gifs with the photo booth sent directly to your phone where you can post and share or keep them for yourself to remember this day. ~ $150 off an accessory if you buy a full priced gown on your first visit



How much are the gowns?

Wedding gowns range between $900 and $3500. Most fall betweeen $1200 and $1600. Off The Rack gowns are deeply discounted and range between $150 and $1500.



When will my dress arrive?

Dresses at Blueberry take between 3 and 7 months depending on the designer. Most of these can be rushed for a fee. There is also a chance that the designer has your dress, in your size, in their hanging stock and we can get those in about two weeks. Don't forget about our Off The Rack options of which you can take home today.



What about alterations?

Most every bride will need some alterations. You will want the most important dress of your life to fit your shape perfectly. They will take in, let out, adjust strap lengths, do a hem, do a bustle and whatever tweeking needs to be done in order for the dress to fit you like a glove. We have trusted alterations specialists that we will recommend to you. Alterations are not included in the purchase of the dress.



What is your payment and refund policy?

To order the dress, we require half of the total. The other half is due when the dress comes in. If you take an Off The Rack dress, full payment is required. All sales are final with no exceptions. Please inspect your items before leaving the store.



Why was my card charged $50.00?

In order to cut down on 'no show' and cancelled appoinments, Blueberry has implimented a cancellation policy. If you cancel within 24 hours of your scheduled appointment - or - do not show for your appointment, you will be charged with the card you entered upon scheduling the appointment. Similar to last-minute-cancelling your doctor's appointment, we could have had another bride in your spot. Thank you for understanding. We charge $50 for the Say YES Bridal Appointment. This fun 1 hour appointment is right for you if you are ready to find your dream dress and extends up to another hour afterwards for measurements, celebration toasts, photobooth pictures, paperwork and payment. This fee covers wear and tear on the dresses, cleaning fees, sewing fees, and covers your consultant's time. Of course, the $50 fee is applied to your dress sale when you say YES!



I can't make it to my appointment, what now?

You will receive an automated email after scheduling and also the day before your appointment as a reminder. If you need to cancel, you can reply to the email. If you cancel within 24 hours, your card will be charged $50.00.



Are you by appointment only?

Yes! We do private appointments that focus only on you! Walk-ins are available only when the Open sign is on.



What sizes do you carry at Blueberry?

We realize not everyone is the same size and shape. We want every bride to be able to try on a handful of dresses and feel beautiful. Bridal sizing is different from street wear and every designer has their own sizing chart. Generally though, bridal sizing is a couple of sizes smaller than street wear. We carry bridal size 6 to 28, but can order up to size 32 for most of our designers.



I love a good discount, does Blueberry offer any?

Yes! If you say yes to the dress on your first visit, you get $150 towards an accessory like a veil or jewelry or a headpiece or robes. This is for ordered wedding gowns, not Off The Rack, which are already discounted gowns. Also, ask about a discount on a wedding preservation kit.



What types of items does Blueberry carry?

We carry bridal gowns and a variety of veils, jewelry and headpieces. Items for your bridesmaids such as silk robes or sticky boobs. And don't forget about a steamer for your dress. We carry those as well. At this time, we do not carry bridesmaids dresses, flower girl dresses, tuxes, MOB dresses or consignment dresses.



Do you offer wedding gown preservation?

Yes! We use a 100 year old company that will clean and preserve your dress and ship it right back to you. Ask about discounts when you say yes to the dress.



Why was my card charged $19?

We charge $19 for the use of our space and dresses to see what shape looks good on your figure. This is a fun half hour appointment and right for you if you're not ready to buy just yet and are just begining your search. Once you find your shape, book the one hour appointment and let's find the dress of your dreams with the full bridal experience!! The fee covers wear and tear on the dresses, cleaning fees, sewing fees, and covers your consultants time.



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Created by Amber Keller 2021