Frequently Asked Questions
Can I take pictures of the dresses?
Snap away! We allow pictures so that the bride can narrow down which dresses she loves.
What/whom should I bring to my appointment?
1. An open mind
What should I expect during my appointment at Blueberry?
~ A warm welcome.
How much are the gowns?
The gowns range between $900 and $4000. Most fall betweeen $1500 and $2000.
When will my dress arrive?
Dresses at Blueberry take between 3 and 7 months depending on the designer. Most of these can be rushed for a fee. There is also a chance that the designer has your dress, in your size, in their hanging stock and we can get those in about two weeks.
What about alterations?
Most every bride will need some alterations. You will want the most important dress of your life to fit your shape perfectly. They will take in, let out, adjust strap lengths, do a hem, do a bustle and whatever tweeking needs to be done in order for the dress to fit you like a glove. We have trusted alterations specialists that we will recommend to you.
What is your payment and refund policy?
To order the dress, we require half of the total. The other half is due when the dress comes in.
Why was my card charged $50.00?
In order to cut down on 'no show' and cancelled appoinments, Blueberry has implimented a cancellation policy. If you cancel within 24 hours of your scheduled appointment - or - do not show for your appointment, you will be charged with the card you entered upon scheduling the appointment. Similar to last-minute-cancelling your doctor's appointment, we could have had another bride in your spot. Thank you for understanding.
I can't make it to my appointment, what now?
You will receive an automated email after scheduling and also the day before your appointment as a reminder. If you need to cancel, you can reply to the email. If you cancel within 24 hours, your card will be charged $50.00.
Are you by appointment only?
Yes! We do private appointments that focus only on you!
What sizes do you carry at Blueberry?
We realize not everyone is the same size and shape. We want every bride to be able to try on a handful of dresses and feel beautiful. Bridal sizing is different from street wear and every designer has their own sizing chart. Generally though, bridal sizing is a couple of sizes smaller than street wear. We carry bridal size 6 to 28, but can order up to size 32 for most of our designers.
I love a good discount, does Blueberry offer any?
Yes! If you say yes to the dress on your first visit, you get $150 towards an accessory like a veil or jewelry or a headpiece or robes. This is for ordered wedding gowns, not Off The Rack, which are already discounted gowns.
What types of items does Blueberry carry?
We carry bridal gowns and a variety of veils, jewelry and headpieces.
Do you offer wedding gown preservation?
Yes! We use a 100 year old company that will clean and preserve your dress and ship it right back to you. Ask about discounts when you say yes to the dress.
Why was my card charged $19.00?
We charge $19 for the use of our space and dresses to see what shape looks good on your figure. This is a fun half hour appointment and right for you if you're not ready to buy just yet and are just begining your search. Once you find your shape, book the one hour appointment and let's find the dress of your dreams with the full bridal experience!!
Why was my card charged $150.00?
We charge $150 for the SAY YES Bridal Appointment (Bride + 8). This 2 hour appointment is right for you if you are ready to find your dream dress and you want to bring up to 8 guests. This fee covers wear and tear on the dresses, cleaning fees, sewing fees, and covers your consultant's time. $50 of this fee applies to your dress when you say YES today.